Our strategic business relationships with leading next generation service management vendors and suppliers provide rapid time to value and automation to keep up with the demands of today’s software defined world.

Technology Partners


ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services.


Today’s consumer-driven world moves faster than ever. Everything from your customer experience to revenue depends on how your software apps perform. AppDynamics delivers real-time access to every aspect of your business and operational performance, so you can anticipate problems, resolve them automatically, and make smarter, more certain business decisions. Application Intelligence provides the business and operational insights into application performance, user experience and business impact of your software applications.


Xebialabs was founded in the early days of DevOps to help large companies accelerate their software releases with more reliability – no matter how diverse the infrastructure or how complex the processes. Since then our release orchestration and application delivery software has been adopted by the largest and most demanding companies in the world, providing them with the visibility, automation and control they need to deliver software faster and with less risk.

Micro Focus®

Lime recognizes that companies need to find ways to develop, release, test and secure digital business faster than ever before. Businesses need to reduce release cycles help businesses stay competitive and retain and attract new customers! In today’s digital world, speed is king! Lime is a Gold Micro Focus partner for DevSecOps solutions including SDLC, Release Automation, Application Security Testing and Remediation as well as Modern Data Encryption solutions.


Okta is the foundation for secure connections between people and technology. Our IT products uniquely use identity information to grant people access to applications on any device at any time, while still enforcing strong security protections. Our platform securely connects companies to their customers and partners. Today, thousands of organizations trust Okta to help them fulfill their missions as quickly as possible.


SailPoint believe in a market-driven approach. Their products and services deliver unique, compelling value to our customers and partners. In fact, they expect to have a significant, positive impact on the bottom line. But they aren’t focused on creativity in a technical or artistic sense. They passionately strive to help thier customers run their companies better and faster. By combining an intimate knowledge of their businesses with thier cutting-edge knowledge of technology, SailPoint are viewed by thier customers as a critical, trusted partner. Their success breeds our success.


Northcraft’s Advanced Metrics for IT Service Management suite places the analytical tools that are available to other critical operational departments in the hands of IT managers. Each of our modules, designed specifically for one of the core ITIL functions, presents a dashboard of Key Performance Indicators and a suite of standard reports designed to quickly discover the root causes of performance or lack thereof. The solution also provides an interface for building ad hoc reports directly in Microsoft Excel™, delivering the most robust set of business intelligence metrics available for IT Service Management.

resolvesystemsResolve Systems®

Resolve Systems was founded by individuals with extensive experience in working with IT Operations, Network Operations, IT Security and Customer Care. We are convinced that these teams need a more holistic and systematic approach for applying automation in a broad way to all incident resolution procedures. What makes us different is our ability to enable the automation of select steps in any engineer-driven resolution procedure, as well as embed specific content into any procedure on a step-by-step basis. The Resolve Software also includes real-time incident resolution collaboration, the ability to capture a record of every resolution, and a complete workflow for continuous procedure improvement.

Alliance Partners

mfMindful Experience®

For IT solutions of uncompromising quality. For partnerships founded on a deep understanding of your vision. For service that defies comparison. Mindful is not simply a name. It’s a hallmark of everything they do. Mindful is how they see connections. How we embrace cause and effect. And how we create disruptive new ways for better business outcomes. They know that people rely on their IT solutions to work seamlessly and more effectively so our clients can create great outcomes. In hospitals and medical institutions. In enterprise businesses and research institutions. In P3 and government initiatives. We deliver what these clients need to work smarter. Intelligence in action. Attentive service. And our commitment to always connecting the dots.

Watershed-Green-and-GreyWatershed CI®

Watershed CI’s Strategic Execution Framework clarifies the connection between strategy and execution, finally making it possible for enterprises to consistently realize the business benefits of their strategic vision.